Payment Policy
With careful policy administration in mind: The storefront displays product prices and processes checkout amounts in USD. A customer should review the final amount before authorizing payment.
Authorization and Payment Review — As A Standard For Consistent Order Handling
For service clarity: Submitting an order authorizes the selected provider to validate or authorize the transaction. The customer confirms permission to use the payment method. A declined, incomplete, or unverifiable payment can delay or prevent acceptance of an order.
Secure Checkout Practices — To Support Informed Purchasing Decisions
As part of our commitment to straightforward support: Shopify and the relevant payment providers process card information through their security controls. Customer care will never request a full card number by email.
About Credit/Debit Card — As Part Of Our Commitment To Straightforward Support
To reinforce a dependable shopping experience: Subject to checkout availability and issuer approval, accepted networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The issuer or Shopify checkout configuration may determine which option appears.
Tax, Cancellation, and Credits — In Keeping With Accurate Customer Expectations
As a standard for consistent order handling: Taxes are collected as required by applicable law. Cancellation before shipment can be requested. An approved refund returns to the original payment method and should appear within 5–10 business days after issuance, depending on the financial institution.
How to Reach the Merchant — To Make Transparent Customer Care Practical
To support informed purchasing decisions: Business name: getrael
In keeping with accurate customer expectations: Email Support@getraold.shop or call (907) 771-8865 for customer care.
To make transparent customer care practical: Business and default return location: 828 E St, Anchorage, AK 99501, US
With careful policy administration in mind: The customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/New_York).